A: We’d love to send our handcrafted treasures your way! However, we can only ship wooden goods weighing less than 1 kg, as shipping costs for larger items increase significantly.

A: We’d be delighted to welcome you to our Bali store when you’re in town! It’s the perfect opportunity to experience the warmth of our space and choose the perfect medium or big boards in person.

Your understanding means the world to us, and we can’t wait to share our creations with you—whether in your home or ours! ❤️

A: We want to make your shopping experience as smooth and secure as possible! You can complete your payment via our secure payment gateway at checkout, or if you prefer, through a local bank transfer.

Your trust and convenience mean everything to us—no matter how you choose to pay, your journey with us is always safe and seamless.

A: Don’t worry—we’ve got your back! If you’ve made a mistake with your payment, we’ll gladly assist you in getting everything sorted out. Rest assured, we’ll handle it with care, always staying within our exchange and return policies to ensure everything is fair and smooth for you.

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A: Yes, we do! We’re delighted to offer free delivery for any orders within Bali—just a little way to share the love locally. 🌴

A: We’ve kept it simple with flat-rate shipping for orders weighing less than 1.5 kg:

• National Orders: 33,000 IDR
• International Orders: $28 USD

These rates will be applied automatically at checkout. For heavier items, shipping costs may vary, but we’ll always ensure the process is clear and straightforward for you.

Thank you for letting us bring a piece of our creations into your home—it truly means the world to us! ❤️

A: We proudly use EMS Indonesian Post for all orders, ensuring a safe, reliable, and efficient delivery process.

A: Unfortunately, we don't offer return nor exchange due to handling cost & process.